Price Match Promise
Here at Shackletons Home & Garden we try our very best to give customers the very best prices possible, however, if you do see items elsewhere at a cheaper price we will be more than happy to look into this for you and match the prices quoted.
in order for us to match prices of competitors we would need the following criteria to be met:
- The product must be available to order and pay for that same day and have the equivalent lead-time (We cannot price match our in stock items if competitors items are on back order)
- The competitor’s item must be identical (colour, size, brand etc) and must be brand new (we are unable to match Ex-Display).
- We don’t price match against in-store only deals or prices available only via memberships (including loyalty and reward schemes)
- The competitor’s price must include delivery and, if applicable, any assembly charges.
- The competitor must be based and registered in the UK and sell direct to customers (no auction or marketplace retailers). The competitor must sell through a distribution channel which is authorised by the original manufacturer for sale in the UK.
- No other promotional offers or vouchers can be used on top of a price match.
- We are not able to price match introductory or first time buyer promotional offers
- We will not match against any clearance or closing down sales
- Price Match Promise is subject to verification that the competitor is a legitimate trader.
- Payment method must be like for like
If you wish to discuss a potential price match please either send us an email at hello@shackletonsonline.co.uk or call us on 01200 444488 and we will do our very best to match the price.